Not all medical billing companies are equal in terms of the services they provide. You need to know you are committing to the right company before you sign any contracts. With the right medical billing company, you can save quite a bit of money long-term, but it’s important to consider what needs your practice has when deciding on a company. There are a few key questions that you should be asking your medical billing company to ensure you are picking the right one.
“Are You HIPAA Compliant?”
This will always be one of the most critical questions to ask a medical billing company. You should never even consider a medical billing company unless they have HIPPA compliance. In fact, it is not even enough to simply hear “yes” when asking this question. The company you pick also has to have compliance officers who will conduct frequent compliance checks.
In addition, you must be concerned about data security. You do not want any HIPPA information getting leaked because security isn’t up to par. Therefore, you need to ask what security measures the company takes to protect this information.
“How Much Does it Cost for Services?”
We understand that money is not everything, but it’s definitely worth factoring into your decision, especially considering that a medical billing company should help save you money. Inquire about how their billing service will charge businesses and if they have multiple options. See if there are hidden fees as well. A medical billing company may have additional fees along with the percentage they charge.
“How Often Is Your Company Staffed?”
It is rare to have a medical practice close. Hospitals will not end up closing, though there are primary care doctors who might not work weekends or certain holidays. This is important to know since your practice might need 24/7 medical billing services.
You should pick a medical billing company that has staff available during the holidays. Even if you just need someone you can reach by phone, every bit of help is appreciated.
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Call MedHelp, Inc. today at 443 524-4450 or toll-free at 1-800-275-6011 and let our team assist you in choosing the right solution. www.medhelpinc.com.
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