It has been reported that only around half of providers use EHR software. Among those who are using EHR software, close to half of them want to switch to something else. If you pick the system that is most ideal for your practice, you can get better outcomes for your patients. This can help your medical practice save money and time in the long term. But what helps you pick the best software for your practice? There are many questions you should ask when choosing EHR software that will make the selection much easier.
Will the EHR Software Meet My Current Needs & My Needs For the Future?
There will be reasons for implementing an EHR system into your medical practice. Establish what those requirements are and make sure that your vendor’s system satisfies them. Ask questions such as whether it’s easy to use, if it integrates with other products you may have, such as practice management software, and if it can protect your security and privacy. Also, look into whether or not the system you pick gets new features frequently and if it’s compliant with HIPAA standards.
Is the EHR Software Affordable?
Some EHR systems will come at a higher initial price. Others could potentially cost less upfront, but you will have to pay a fee to maintain these systems or give it upgrades. There are even systems that are free, but they may not have the features you want them to have.
You should ask your vendor about the initial price of the EHR software, and what expenses the software would place on your practice. Depending on what software you select, you may have to purchase upgrades, licensing, or functionality. Some systems may require upgrades that come at an additional cost.
Will Transitioning to This EHR Software Be Easy?
It is always best if you’re able to make the transition as quick and easy as possible. To understand how much effort will go into the transition, go to your vendor and inquire about the following:
- Will training be offered?
- How much time will it take to start using the system?
- How long does it usually take for practices to start running with this EHR software?
What Support Will Be Offered?
Even when EHR software is easy to use, it is always helpful when there’s customer service available to help you get the most from your system. Some staff members may appreciate the extra help when they are just starting to learn the software. Since the extra support can be helpful, you should ask about what services you’ll get during and after the implementation of the software, if there is a fee for the service, and if you will get help resolving problems when you encounter them.
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